Personal Care · Nail Salon

Zen Nails

1355 E Jackson, Macomb, Illinois, 61455

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Zen Nails is a very polarizing salon. While some clients have had great experiences with techs like Cindy and Ben, there are numerous complaints about poor service, rude staff, and hygiene concerns. It's a spot where quality seems to vary significantly, so it might be a gamble.

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We analyze 77 public reviews for Zen Nails using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 55/100
Staff Behavior 50/100
Pro Tip

Ask for a specific tech if you have a good experience.

Walk-ins welcome
Wide range of services
Pros & Cons

✓ What Works Well

  • Some techs are very skilled
  • Convenient location
  • Good for simple services

✗ Areas to Improve

  • Reports of rude service
  • Hygiene concerns
  • Inconsistent quality
Frequently Asked Questions
  • Are they sanitary?
  • Who is the best tech for dip nails?
  • Do they honor gift certificates?
User Feedback

Cindy is amazing, she saved the day.

Be careful, some techs are very rough.

Hit or miss, proceed with caution.