Zima Medical Group PLLC
12030 Bandera Rd, Suite 128, Helotes, Texas, 78023
This medical group is highly polarizing. While many patients praise Dr. Ozigbo for his thoroughness and caring nature, there are frequent complaints about administrative disorganization, long wait times, and poor communication. It is a clinic where the doctor is well-liked, but the office operations are often a source of frustration.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for potential wait times and keep your own records of all billing interactions.
✓ What Works Well
- Thorough and caring doctor
- Friendly staff (sometimes)
- Clean facility
✗ Areas to Improve
- Long wait times
- Poor administrative organization
- Communication gaps
- Why is the wait so long?
- How do I get my records?
Dr. Ozigbo is great.
The office is disorganized.
Billing is a nightmare.
- Category Health & Medical
- City Helotes
- State Texas
- Postcode 78023
- Country United States
readers daily.