1075 Acoma St, Denver, Colorado, 80204
Zing Credit Union (formerly Community Credit of Denver) has a very mixed reputation. Many members love the personalized service and the helpfulness of staff like Nicky, Tatum, and Lawrence. However, there are significant complaints about the mobile app, long wait times, and difficulty reaching the branch directly. The transition to the new name and system seems to have caused some friction for long-term members. It's a branch where you can get great service, but the digital and phone support can be a major headache.
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If you have trouble with the app, try visiting the branch in person.
✓ What Works Well
✗ Areas to Improve
Great staff, but the digital experience is lacking.
Personalized service makes a big difference.
Transition to Zing has been a bit rocky.