Food & Beverage · Fast Food / Drive-In

Zip's Drive-In

400 E Columbia Dr, Kennewick, Washington, 99336

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

Zip's Drive-In is a local institution with a long history, but this specific location is struggling with consistency. While some long-time fans still enjoy the classic burgers and fries, many recent reviews cite poor cleanliness, slow service, and declining food quality. It seems to be a hit-or-miss experience depending on the day and the staff on duty.

Our Review Process
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Most Relevant
17
Newest
20
Highest rating
20
Lowest rating

We analyze 77 public reviews for Zip's Drive-In using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

The tartar sauce is the highlight; don't leave without it.

Drive-thru focus
Local chain
Pros & Cons

✓ What Works Well

  • Classic, nostalgic menu
  • Generous portion sizes
  • Famous tartar sauce

✗ Areas to Improve

  • Declining cleanliness
  • Inconsistent food quality
  • Slow and sometimes rude service
Frequently Asked Questions
  • Is this location as good as the others?
  • Why are the prices so high?
  • Is the dining room open?
User Feedback

Used to be great, but it's gone downhill.

Classic taste, but the service is lacking.

Stick to the fish and chips.