2025 N Mt Juliet Rd, Suite 110, Mt. Juliet, Tennessee, 37122
Parents generally rave about the staff's ability to make kids feel comfortable and turn dental visits into a fun game. The clinical team is often praised for being gentle and patient with nervous children. However, there is a recurring frustration regarding billing transparency and administrative communication. Some families feel the front desk can be dismissive or rude when issues arise. Overall, the clinical care is seen as top-notch, but the office management side leaves some parents feeling like they aren't getting the full picture.
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✓ What Works Well
✗ Areas to Improve
The clinical team is spot on with kids.
Billing department needs a serious overhaul.
Front desk communication is hit or miss.