107 Bonnabrook Dr, Hermitage, Tennessee, 37076
Zoo Crew Pediatric Dentistry is generally well-liked for its child-friendly environment and patient staff. Many parents appreciate the effort made to calm nervous children. However, there are frequent complaints about administrative issues, including billing errors, appointment cancellations, and rude front-desk staff. While the clinical care is often praised, the administrative side of the practice is a major pain point for many families.
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The office has a treehouse in the lobby, which is a great way to keep kids entertained.
✓ What Works Well
✗ Areas to Improve
Great dentists, but the front office is a mess.
They are so patient with my nervous child.
Billing is a nightmare, be careful.