Zufall Health - Hackettstown
117 Seber Rd, Building 5, Hackettstown, New Jersey, 07840
This clinic has a very polarized reputation. Many patients appreciate the compassionate care from specific providers, particularly the nurse practitioners. However, there are frequent and severe complaints about the administrative staff, long wait times, difficulty reaching the office by phone, and inconsistent communication. It is a community health center, so expect high volume and potential administrative challenges.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try visiting in person to schedule appointments.
✓ What Works Well
- Compassionate care from some providers
- Bilingual staff
- Affordable options
✗ Areas to Improve
- Extremely difficult to reach by phone
- Long wait times
- Unprofessional and rude front desk staff
- Do they accept my insurance?
- How do I make an appointment?
Mixed experiences with staff
Some providers are excellent
Administrative issues are common
- Category Health & Medical
- City Hackettstown
- State New Jersey
- Postcode 07840
- Country United States
readers daily.