Automobile · Dealership Service Center

#1 Cochran Cadillac

21 E Railroad St, Columbiana, Ohio, 44408

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Reviews for this dealership are highly polarized. Many customers enjoy the professional service and loaner car program, while others report significant issues with communication, billing, and repair quality. The sales experience is also mixed, with some finding it smooth and others feeling pressured or misled.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
15
Lowest rating

We analyze 68 public reviews for #1 Cochran Cadillac using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 62/100
Transparency 55/100
Pro Tip

Always verify the details of your service agreement and ask for a clear breakdown of all charges.

Loaner cars
Video reports
Pros & Cons

✓ What Works Well

  • Loaner car program
  • Professional staff
  • Video inspection reports

✗ Areas to Improve

  • Poor communication
  • Billing concerns
  • Inconsistent repair quality
Frequently Asked Questions
  • Do you offer loaner cars?
  • Is the car wash included?
  • Why was I charged for this?
User Feedback

Hit or miss service

Sales tactics can be pushy

Video updates are helpful