Columbiana Ford
14851 South Ave, Columbiana, Ohio, 44408
Columbiana Ford has a highly polarized reputation. Many customers praise the friendly and professional sales team, especially 'Big John'. However, the service department receives significant criticism for poor communication, long wait times, and issues with repair quality. The experience seems to vary greatly depending on the department.
We analyze 78 public reviews for Columbiana Ford using our data models and filter out spam to highlight only authentic feedback.
Always verify the details of your service agreement and ask for a clear breakdown of all charges.
✓ What Works Well
- Friendly and professional sales team
- Easy buying process
- Good vehicle selection
✗ Areas to Improve
- Poor communication in service
- Long wait times
- Inconsistent repair quality
- Do you offer loaner cars?
- Is the car wash included?
- Why was I charged for this?
Great sales experience
Service department needs improvement
Communication can be frustrating
- Category Automobile
- Neighborhood Columbiana
- City Columbiana
- State Ohio
- Postcode 44408
- Country United States
