Professional Services · Facility Management
23rd Group, LLC
4944 Parkway Plaza Blvd, #400, Charlotte, North Carolina, 28217
Google Maps
Updated: 20 May 2026
Authenticity Score: 81/100
About
Customers have a very mixed experience with this company. Many vendors praise the organization and communication, while others complain about late payments and poor communication. It seems to be a company that works well for some vendors but has significant administrative and communication challenges for others.
Our Review Process
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Most Relevant
18
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20
Highest rating
18
Lowest rating
We analyze 76 public reviews for 23rd Group, LLC using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Professionalism
76/100
Communication
70/100
Pro Tip
Always follow their procedures exactly to ensure timely payment.
Facility Management
National Account
Pros & Cons
✓ What Works Well
- Organized and professional staff
- Good communication for some
- Reliable work orders
✗ Areas to Improve
- Late or non-payment issues
- Poor communication for some
- Inconsistent administrative processes
Frequently Asked Questions
- Do you pay vendors on time?
- How do I become a vendor?
- Are you a reliable facility management company?
User Feedback
Staff is knowledgeable and respectful
Great at solving complex problems
Office communication can be frustrating
Quick Info
- Category Professional Services
- Neighborhood Charlotte
- City Charlotte
- State North Carolina
- Postcode 28217
- Country United States
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