Automobile · Auto Body & Collision
5 Star Auto Collision
4044 South Blvd, Charlotte, North Carolina, 28209
Google Maps
Updated: 19 May 2026
Authenticity Score: 80/100
About
5 Star Auto Collision is highly praised for its speed, quality of work, and friendly staff, particularly Eric and Long. Many customers feel they get a great deal and appreciate the extra touches like detailing. However, there are some serious allegations regarding shady business practices, poor communication, and issues with repair quality. It seems to be a shop where experiences vary wildly.
Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
16
Lowest rating
We analyze 76 public reviews for 5 Star Auto Collision using our data models and filter out spam to highlight only authentic feedback.
Pros & Cons
✓ What Works Well
- Fast turnaround times
- Friendly and helpful staff
- Good paint matching
✗ Areas to Improve
- Serious allegations of unethical practices
- Inconsistent communication
- Some reports of poor repair quality
Frequently Asked Questions
- Do they work with all insurance companies?
- How long does a typical repair take?
- Are they honest about repair costs?
User Feedback
Car looks brand new
Great customer service
Mixed reviews on business ethics
Quick Info
- Category Automobile
- City Charlotte
- State North Carolina
- Postcode 28209
- Country United States
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