Personal Care · Nail Salon
5 Star Nails
3021 Dr. M.L.K. Jr Blvd, New Bern, North Carolina, 28562
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Updated: 18 May 2026
Authenticity Score: 72/100
About
5 Star Nails is a popular spot with a loyal customer base, often praised for its friendly staff and quality nail work. However, there are significant concerns regarding inconsistent service, long wait times, and occasional unprofessional behavior. While many have great experiences, others have reported issues that make them hesitant to return.
Our Review Process
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17
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Highest rating
20
Lowest rating
We analyze 77 public reviews for 5 Star Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
72/100
Staff Behavior
70/100
Pro Tip
Request a specific, experienced technician to ensure consistent quality.
Nail Art
Walk-ins Welcome
Pros & Cons
✓ What Works Well
- Friendly and welcoming staff
- Quality nail work for many
- Good for walk-ins
✗ Areas to Improve
- Inconsistent service quality
- Long wait times
- Occasional unprofessional behavior
Frequently Asked Questions
- Do you take appointments?
- How much for a full set?
- Are you open on weekends?
User Feedback
Tom is amazing.
Quality is hit or miss.
Wait times can be long.
Quick Info
- Category Personal Care
- City New Bern
- State North Carolina
- Postcode 28562
- Country United States
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