Automobile · Auto Body & Towing

AAA-1 Auto Body

112 Duffy Ave, Hicksville, New York, 11801

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

AAA-1 Auto Body presents a polarized experience for customers. While some praise the shop for fair pricing and quality repairs, a significant number of reviewers report long delays, poor communication, and questionable business practices. The shop is often recommended by local dealers, but the recurring complaints about management and repair quality suggest a need for caution.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for AAA-1 Auto Body using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Always get a written estimate and a firm completion date before leaving your vehicle.

Towing: Available
Loaner Cars: Subject to availability
Pros & Cons

✓ What Works Well

  • Competitive pricing compared to dealers
  • Helpful administrative staff
  • Convenient loaner car availability

✗ Areas to Improve

  • Extremely long repair timelines
  • Poor communication from management
  • Allegations of poor repair quality
Frequently Asked Questions
  • Is the repair timeline accurate?
  • Do they offer loaner vehicles?
  • Are they transparent about costs?
User Feedback

My car was held for months with constant excuses.

Mike and his team were professional and efficient.

The towing service was overpriced and rude.