ABC Plumbing, Sewer, Heating, Cooling & Electric
828 Davis St, UNIT 205, Evanston, Illinois, 60201
Customers are split down the middle. Many praise individual technicians for being spot on and professional, while others feel the company uses aggressive sales tactics and poor scheduling. The VIP membership seems to be a point of contention for those trying to cancel. Overall, the quality of the actual repair work depends heavily on which technician shows up at your door.
We analyze 71 public reviews for ABC Plumbing, Sewer, Heating, Cooling & Electric using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion on major equipment replacements, as technicians may be incentivized to upsell.
✓ What Works Well
- Skilled and friendly individual technicians
- Prompt emergency response for some
- Thorough explanations of repairs
✗ Areas to Improve
- Aggressive and pushy sales tactics
- Difficult cancellation process for memberships
- Inconsistent scheduling and communication
- Why is the diagnostic fee so high?
- How do I cancel my VIP membership?
- Why was my appointment rescheduled at the last minute?
Technicians are often great, but the office management is lacking.
Pricing feels predatory, especially for seniors.
Scheduling system is frustrating and unreliable.
- Category Home Services
- Neighborhood Evanston
- City Evanston
- State Illinois
- Postcode 60201
- Country United States
