Advance Auto Parts
1500 Elm St W, Hampton, South Carolina, 29924
Customer feedback is mixed, highlighting a stark contrast between excellent individual service and poor overall store management. While some customers praise specific staff for being lifesavers, others report rude behavior and long wait times. The store is often compared unfavorably to its neighbor. Reliability regarding part accuracy and phone responsiveness is a recurring concern.
We analyze 70 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Verify part compatibility online before visiting to avoid incorrect orders.
✓ What Works Well
- Helpful individual staff members
- Convenient online ordering
- Free battery installation
✗ Areas to Improve
- Poor customer service skills
- Inaccurate part identification
- Unresponsive phone lines
- Do you offer free battery installation?
- Why is the phone never answered?
- Can you price match competitors?
Service quality has declined over time
Some staff are very professional
Hit or miss experience
- Category Automobile
- City Hampton
- State South Carolina
- Postcode 29924
- Country United States
