Automobile · Auto Parts Store

O'Reilly Auto Parts

607 Elm St W, Hampton, South Carolina, 29924

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Customers generally appreciate the helpful and knowledgeable staff, especially specific employees who go above and beyond. While some find the store size limiting, most agree it is a reliable spot for parts. A few negative experiences regarding customer service and wait times exist, but the overall sentiment is positive. It is often cited as the best parts store in town. The store is described as clean and well-organized.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
12
Lowest rating

We analyze 61 public reviews for O'Reilly Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 78/100
Pro Tip

Ask for specific veteran staff members for the most accurate technical advice.

In-stock availability
Tool rental program
Pros & Cons

✓ What Works Well

  • Knowledgeable and helpful staff
  • Clean and organized store
  • Good stock availability

✗ Areas to Improve

  • Inconsistent customer service
  • Limited options due to store size
  • Occasional long wait times
Frequently Asked Questions
  • Do you offer price matching?
  • Can you help install a car battery?
  • Is this part in stock?
User Feedback

Staff often goes out of their way to help

Some new hires lack experience

Best parts store in Hampton