Retail & Malls · Auto Parts Store
Advance Auto Parts
2534 Jacksboro Pike, Jacksboro, Tennessee, 37757
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Updated: 19 May 2026
Authenticity Score: 68/100
About
This Advance Auto Parts location is highly inconsistent. Some customers have had life-saving experiences with staff who go above and beyond, while others report rude, dismissive service and poor management. It's a place where your experience depends heavily on which employee you interact with.
Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
18
Lowest rating
We analyze 73 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
75/100
Crowd Management
65/100
Pro Tip
If you need help with a repair, look for Jeff; he's frequently cited as the most helpful employee.
Fast parts ordering
Helpful with minor installs
Pros & Cons
✓ What Works Well
- Some staff are extremely helpful
- Good parts availability
- Willingness to help with minor installs
✗ Areas to Improve
- Inconsistent customer service
- Reports of rude management
- Some staff lack basic knowledge
Frequently Asked Questions
- Will they help me install this part?
- Is the manager helpful?
- Do they have this in stock?
User Feedback
Jeff is the best, he saved my trip.
Management needs to be more professional.
Hit or miss service.
Quick Info
- Category Retail & Malls
- City Jacksboro
- State Tennessee
- Postcode 37757
- Country United States
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