Other · Wireless Store

Verizon

2820 Appalachian Hwy A, Jacksboro, Tennessee, 37757

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

This Verizon store is generally well-regarded for its helpful and professional staff. Many customers appreciate the patience and expertise shown by employees like Keili and Greg. While there are some complaints about long wait times and occasional service issues, the majority of reviews are positive, highlighting a friendly and supportive environment. It's a solid choice for those needing help with their wireless needs.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
14
Lowest rating

We analyze 69 public reviews for Verizon using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
General Service 80/100
Facilities 75/100
Pro Tip

Ask for Keili or Greg; they are consistently praised for their excellent service.

Staff Knowledge: High
Wait Times: Moderate
Pros & Cons

✓ What Works Well

  • Helpful and knowledgeable staff
  • Professional and friendly service
  • Willingness to go the extra mile

✗ Areas to Improve

  • Long wait times
  • Occasional service issues
  • Some reports of pushy sales tactics
Frequently Asked Questions
  • Do they help with account issues?
  • Is it better than the corporate store?
  • Who is the best person to ask for?
User Feedback

Keili was amazing and so helpful.

Great service, they solved my issue quickly.

They really care about their customers.