Retail & Malls · Auto Parts Store
Advance Auto Parts
945 Coshocton Ave, Mt Vernon, Ohio, 43050
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
Experiences here are a mixed bag. Many customers appreciate the helpful staff who assist with simple tasks like installing wiper blades. However, there are frequent complaints about understaffing, long wait times, and inconsistent customer service. Some users feel the staff lacks technical knowledge, leading to frustration with incorrect parts.
Our Review Process
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Newest
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Highest rating
14
Lowest rating
We analyze 68 public reviews for Advance Auto Parts using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
80/100
Crowd Management
60/100
Pro Tip
In-store service is generally better than phone support.
Free Battery Testing
Wiper Installation
Pros & Cons
✓ What Works Well
- Helpful with minor installations
- Good stock availability
- Clean store
✗ Areas to Improve
- Understaffed
- Inconsistent technical knowledge
- Long wait times
Frequently Asked Questions
- Do you install batteries?
- Can you check my engine light code?
- Is this part in stock?
User Feedback
Staff helped me install wipers for free.
Service has declined over the years.
Hard to get help over the phone.
Quick Info
- Category Retail & Malls
- City Mt Vernon
- State Ohio
- Postcode 43050
- Country United States
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