Advantage Vision Center
1016 S Church St, Charlotte, North Carolina, 28203
This vision center is a polarizing place. Many patients love Dr. Newsome, describing her as knowledgeable, kind, and thorough. However, there is a very strong undercurrent of dissatisfaction with the front office staff. Common complaints include rude behavior, poor communication, billing errors, and difficulty getting prescriptions or appointments. It seems like the medical care is good, but the administrative experience is often frustrating.
We analyze 72 public reviews for Advantage Vision Center using our data models and filter out spam to highlight only authentic feedback.
Always request an itemized receipt and verify your prescription before leaving the office.
✓ What Works Well
- Knowledgeable and kind doctor
- Thorough eye exams
- Modern equipment
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Billing and insurance issues
- Poor communication and follow-up
- Why was I charged this amount?
- Can I get a copy of my prescription?
- Why is it so hard to reach someone?
The doctor is great, but the staff is a nightmare.
I felt unheard and dismissed.
They are very efficient and professional.
- Category Health & Medical
- Neighborhood South End
- City Charlotte
- State North Carolina
- Postcode 28203
- Country United States
