133-37 41st Ave, New York, New York, 11355
Patients generally appreciate the medical staff's professionalism and the clinic's cleanliness. However, the front desk experience is a major pain point, with many reports of rude behavior and administrative incompetence. While some find the care efficient and thorough, others feel the billing practices are predatory and the staff discriminatory. It is a mixed bag where the doctors often outshine the support team.
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✓ What Works Well
✗ Areas to Improve
Doctors are spot on, but the front desk needs a total overhaul.
Billing is a total rip-off, watch out for hidden costs.
Great medical care, but the attitude at the reception is a real downer.