Alameda Healthcare & Wellness Center
430 Willow St, Alameda, California, 94501
This facility is a study in contrasts. Many families are deeply grateful for the kind, attentive care their loved ones receive, highlighting specific staff members who go above and beyond. However, there is a very strong and consistent theme of frustration regarding poor communication, understaffing, and a lack of cleanliness. It's a place where the quality of care seems to depend heavily on which staff member is on duty.
We analyze 70 public reviews for Alameda Healthcare & Wellness Center using our data models and filter out spam to highlight only authentic feedback.
Visit in person to get updates if phone communication is unreliable.
✓ What Works Well
- Kind and attentive staff
- Good therapy services
- Engaging activities
✗ Areas to Improve
- Poor communication
- Understaffing issues
- Cleanliness concerns
- Why is it so hard to reach someone by phone?
- Is the facility clean?
- How is the quality of care?
Great care, but the admin is a mess.
Depends on who is working.
A lifesaver for some, a nightmare for others.
- Category Health & Medical
- Neighborhood Alameda
- City Alameda
- State California
- Postcode 94501
- Country United States
