Walgreens
1916 Webster St, Alameda, California, 94501
This Walgreens location is frequently criticized for being understaffed, leading to long wait times and poor customer service. While some customers have had positive experiences with specific staff members, the overall consensus is one of frustration with the pharmacy's efficiency and communication. The store itself is generally clean, but the pharmacy department is a major pain point for many. It is a convenient location, but be prepared for potential delays.
We analyze 72 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Try to visit during mid-week mornings to avoid the longest lines.
✓ What Works Well
- Convenient location
- Clean store
- Some staff are very helpful
✗ Areas to Improve
- Significant understaffing
- Long wait times at the pharmacy
- Poor communication and phone service
- Why is the pharmacy so slow?
- Can I reach a human on the phone?
- Is the store well-stocked?
Staff is overworked and it shows.
Pharmacy is a major pain point.
Convenient, but patience is required.
- Category Health & Medical
- Neighborhood Alameda
- City Alameda
- State California
- Postcode 94501
- Country United States
