Alexa’s Beauty Lounge & Institute
1905 Rice Rd Ext, Ste 101, Matthews, North Carolina, 28105
Alexa’s Beauty Lounge offers a wide variety of services, from hair and nails to advanced aesthetic treatments. While many clients praise the results and the friendly, pampering atmosphere, there are significant concerns regarding scheduling, pricing transparency, and the experience of some staff members. Some clients have had excellent results with specific treatments, while others have reported issues with hair damage and poor communication. It is a mixed bag, with some loyal fans and some very dissatisfied customers.
We analyze 77 public reviews for Alexa’s Beauty Lounge & Institute using our data models and filter out spam to highlight only authentic feedback.
Always confirm the total price and the specific stylist you are booked with before your service begins.
✓ What Works Well
- Wide range of beauty services under one roof
- Stylish and modern salon environment
- Some highly skilled individual stylists
✗ Areas to Improve
- Inconsistent service quality
- Concerns regarding pricing transparency
- Scheduling and wait time issues
- Do they offer hair restoration treatments?
- Are the prices consistent?
- Is it a good place for bridal services?
I left feeling pampered and looking good.
The service was very expensive and took all day.
Alexa saved my hair.
- Category Personal Care
- Neighborhood Matthews
- City Matthews
- State North Carolina
- Postcode 28105
- Country United States
