ALM Hyundai Florence
Automobile · Dealership

ALM Hyundai Florence

2542 W Palmetto St, Florence, South Carolina, 29501

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This dealership has a mix of very positive and very negative reviews. Many customers appreciate the friendly, non-pushy sales staff and the ease of the buying process. Conversely, there are numerous complaints about poor communication, issues with used vehicle quality, and frustration with the service department. While some customers feel like family, others feel misled or ignored, making the experience highly dependent on the individual staff member.

Our Review Process
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We analyze 79 public reviews for ALM Hyundai Florence using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 50/100
Transparency 48/100
Pro Tip

Request a thorough pre-purchase inspection for any used vehicle and get all promises in writing.

New & Used Sales
Service Center
Pros & Cons

✓ What Works Well

  • Friendly and non-pushy sales staff
  • Easy and smooth buying process
  • Good deals on new vehicles

✗ Areas to Improve

  • Poor communication and follow-up
  • Issues with used vehicle quality
  • Frustrating service department experiences
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Are the used cars reliable?
  • How do I resolve a service issue?
User Feedback

Sales team was great, but service is lacking.

They really worked with me on the price.

Avoid the service department if you can.