American Inc.
Home Services · HVAC

American Inc.

1133 E Black St, Rock Hill, South Carolina, 29730

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

American Air Heating & Cooling has a very mixed reputation. Many long-term customers praise their prompt service and knowledgeable technicians, often highlighting specific staff members who go above and beyond. However, there is a significant number of very negative reviews alleging poor workmanship, misleading warranty practices, and aggressive sales tactics. It's a company that seems to have a loyal following but has also left many customers feeling frustrated and taken advantage of.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
18
Lowest rating

We analyze 77 public reviews for American Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 70/100
Communication 65/100
Pro Tip

Always get warranty details in writing and verify them with the manufacturer if you have any doubts.

HVAC installation
Maintenance plans
Pros & Cons

✓ What Works Well

  • Prompt service
  • Knowledgeable technicians
  • Loyal customer base

✗ Areas to Improve

  • Misleading warranty practices
  • Aggressive sales tactics
  • Poor workmanship
Frequently Asked Questions
  • Do you offer maintenance plans?
  • Is my system under warranty?
  • Can you provide a quote?
User Feedback

They've always been great to us.

I felt taken advantage of.

The technician was very professional and thorough.