American Residential Services LLC
Home Services · HVAC & Plumbing Services

American Residential Services LLC

965 Ridge Lake Blvd, Suite 201, Memphis, Tennessee, 38120

Google Maps Updated: 19 May 2026
Authenticity Score: 58/100
About

ARS is frequently criticized for high costs, poor communication, and unresolved maintenance issues. Many customers feel overcharged and frustrated by the lack of follow-up from management. While some individual technicians are praised for their professionalism, the overall company reputation is marred by reports of aggressive sales tactics and poor quality control. It is a large company, so experiences vary significantly by local branch.

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We analyze 77 public reviews for American Residential Services LLC using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 40/100
Communication 35/100
Pro Tip

Always get a second opinion for major repairs; ARS quotes can be significantly higher than local competitors.

Pros & Cons

✓ What Works Well

  • Some professional technicians
  • Easy to schedule
  • Wide range of services

✗ Areas to Improve

  • High labor costs
  • Poor management follow-up
  • Aggressive sales tactics
Frequently Asked Questions
  • Why is the labor cost so high?
  • How do I reach a manager?
  • Is the work guaranteed?
User Feedback

Total scam, overcharged me.

Technician was great, management sucks.

Avoid at all costs.