Anderson & Koch Ford Service
5577 St Croix Trail, North Branch, Minnesota, 55056
This dealership is generally well-regarded for its service department, with many customers praising the pick-up and drop-off service as a major convenience. The staff is often described as friendly and professional. However, there are some reports of communication breakdowns and occasional errors in service, which can be frustrating. It's seen as a reliable small-town dealership, though it's not immune to the typical dealership service hiccups.
We analyze 61 public reviews for Anderson & Koch Ford Service using our data models and filter out spam to highlight only authentic feedback.
Take advantage of their vehicle pick-up and drop-off service if you have a busy schedule.
✓ What Works Well
- Convenient pick-up and drop-off service
- Friendly and professional staff
- Good communication for most repairs
✗ Areas to Improve
- Occasional errors in service execution
- Some reports of slow communication
- Mixed experiences with complex diagnostics
- Do you offer shuttle service?
- How long does a routine service take?
- Do you handle collision repairs?
They picked up my car and returned it, so convenient.
Service was professional and on time.
Had a minor issue, but they made it right.
- Category Automobile
- City North Branch
- State Minnesota
- Postcode 55056
- Country United States
