Health & Medical · Pharmacy

Andrew Browns Drug Store Inc

1502 Pittston Ave, Scranton, Pennsylvania, 18505

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

Andrew Brown's Drug Store is a long-standing community staple with a loyal customer base that appreciates the personal touch and friendly service. Many customers have been going there for decades and feel like family. However, there are significant complaints regarding customer service, particularly with some staff members being perceived as rude or condescending. There are also reports of errors in medication and issues with the home health supply side of the business, leading to frustration for some.

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We analyze 69 public reviews for Andrew Browns Drug Store Inc using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 60/100
Pro Tip

If you have complex medical needs, consider speaking directly with Mr. Brown for personalized assistance.

Home health supplies
Delivery service
Pros & Cons

✓ What Works Well

  • Personalized, friendly service
  • Long-standing community presence
  • Convenient delivery

✗ Areas to Improve

  • Reports of rude or condescending staff
  • Medication errors
  • Issues with home health supply service
Frequently Asked Questions
  • Do you offer delivery?
  • Can you help with medical supplies?
  • Why are there wait times?
User Feedback

Feels like a true hometown pharmacy.

Staff is generally very helpful.

Some serious concerns about accuracy.