ARA Diagnostic Imaging - Midtown / Theranostics Center / Interventional Radiology Center
901 W 38th St, Ste 100, Austin, Texas, 78705
Patients appreciate the professional and kind staff, particularly the technicians who explain procedures clearly. However, there are frequent complaints about long wait times for results, billing issues, and poor communication from the administrative side. While the clinical care is generally seen as high quality, the operational and billing processes are a significant source of frustration for many.
We analyze 76 public reviews for ARA Diagnostic Imaging - Midtown / Theranostics Center / Interventional Radiology Center using our data models and filter out spam to highlight only authentic feedback.
Follow up with your referring physician if you haven't received your results within 48 hours.
✓ What Works Well
- Professional and kind technicians
- Clean and well-organized facility
- Efficient procedure execution
✗ Areas to Improve
- Slow turnaround for test results
- Confusing and aggressive billing practices
- Paid parking is a major annoyance
- Why are my results taking so long?
- Is there a way to avoid parking fees?
- How can I resolve billing disputes?
Great techs, but the billing department is a nightmare.
The imaging was quick, but waiting for results is stressful.
Professional staff, but the parking and billing are frustrating.
- Category Health & Medical
- Neighborhood Old Enfield
- City Austin
- State Texas
- Postcode 78705
- Country United States
