Arby's
Food & Beverage · Fast Food

Arby's

4173 W Vernon Ave, Kinston, North Carolina, 28504

Google Maps Updated: 18 May 2026
Authenticity Score: 55/100
About

This Arby's location in Kinston is frequently criticized for poor service, cold food, and cleanliness issues. Many reviewers report rude staff, long wait times, and incorrect orders. While some customers have had positive experiences, the overall sentiment is quite negative, with many locals suggesting other nearby fast-food options.

Our Review Process
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Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

If you must visit, try to go during non-peak hours to avoid the worst of the service delays.

Drive-through
Mobile ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Occasional friendly staff member
  • Good menu variety

✗ Areas to Improve

  • Extremely slow service
  • Cold or poorly prepared food
  • Rude staff and management
Frequently Asked Questions
  • Is the drive-thru open late?
  • Why is the service so slow?
  • Are they hiring?
User Feedback

Avoid this location if you're in a hurry.

Check your order before leaving the window.

The cleanliness is a major concern.