Food & Beverage · Fast Food

Arby's

304 S Broadway, Suite G, Portland, Tennessee, 37148

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

This Arby's location is a classic case of 'it depends on who is working.' Many customers rave about the night crew, calling them friendly and efficient, while the daytime service often draws complaints about cold food and poor attitudes. When they get it right, it's a solid spot for a quick bite, but consistency remains a struggle.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Arby's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 70/100
Pro Tip

Try visiting during the evening shift for a much better experience than the lunch rush.

Drive-thru available
Open until midnight
Pros & Cons

✓ What Works Well

  • Night crew is excellent
  • Convenient late-night hours
  • Good coupons and value

✗ Areas to Improve

  • Inconsistent daytime service
  • Occasional cold or stale food
  • Long wait times during busy periods
Frequently Asked Questions
  • Is the night crew really better?
  • Are the mozzarella sticks fresh?
  • Why is the daytime service so different?
User Feedback

Hit or miss quality

Great late-night service

Daytime staff needs training