Arizona Tile
2300 S 4000 W, West Valley City, Utah, 84120
Arizona Tile is a mixed bag. Many customers love the beautiful selection and find staff members like Lank to be incredibly helpful and knowledgeable. However, there is a recurring theme of poor customer service from some staff and management, with reports of dismissive attitudes and difficulty getting help without an appointment. While the product quality is generally high, the experience can be frustrating if you don't get the right person to assist you.
We analyze 74 public reviews for Arizona Tile using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment in advance to ensure you get dedicated time with a consultant, as walk-ins are often ignored.
✓ What Works Well
- Beautiful product selection
- Some very helpful staff
- High-quality materials
✗ Areas to Improve
- Inconsistent customer service
- Management can be dismissive
- Difficulty getting help without an appointment
- Do I need an appointment to view slabs?
- Are prices listed on the slabs?
- How do they handle damaged or chipped products?
Lank is fantastic and very helpful.
The showroom is beautiful.
Staff can be pretentious and unhelpful.
- Category Retail & Malls
- City West Valley City
- State Utah
- Postcode 84120
- Country United States
