Retail & Malls · Pet Supplies
Petco
3637 S 2700 W, West Valley City, Utah, 84119
Google Maps
Updated: 20 May 2026
Authenticity Score: 88/100
About
Reviews for this Petco are highly polarized. Many customers praise the grooming and training staff, specifically mentioning individuals like Mel and Victoria. Conversely, there are serious concerns regarding store cleanliness, reports of pests in products, and poor animal welfare. While some find the staff helpful, others report rude service and difficulty getting assistance at the register.
Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
20
Lowest rating
We analyze 69 public reviews for Petco using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Variety & Stock
60/100
Crowd Management
40/100
Pro Tip
The self-wash station is a great deal for pet owners.
Grooming services available
Training classes offered
Pros & Cons
✓ What Works Well
- Excellent training classes
- Helpful grooming staff
- Good product variety
✗ Areas to Improve
- Cleanliness issues
- Reports of pests
- Inconsistent customer service
Frequently Asked Questions
- Are the grooming services reliable?
- Why is the store so messy?
- Can I use the restroom?
User Feedback
Training staff is amazing
Serious hygiene concerns
Staff can be condescending
Quick Info
- Category Retail & Malls
- Neighborhood West Valley City
- City West Valley City
- State Utah
- Postcode 84119
- Country United States
More Retail & Malls
