Home Services · HVAC Repair

Arthur Heating & Air

3015 Main St, Rowlett, Texas, 75088

Google Maps Updated: 20 May 2026
Authenticity Score: 92/100
About

Arthur Heating & Air is highly regarded by locals for being honest, reliable, and professional. Customers frequently praise their technicians for being knowledgeable and taking the time to explain repairs. They are seen as a fair, family-owned business that doesn't push unnecessary services. Most clients appreciate the clear communication and the fact that they use actual employees rather than contractors.

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We analyze 77 public reviews for Arthur Heating & Air using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 94/100
Communication 91/100
Pro Tip

Ask for specific technicians like Jack or Kyler, as they are frequently mentioned for their exceptional service.

Family-owned and operated
Uses in-house employees
Pros & Cons

✓ What Works Well

  • Honest and fair pricing
  • Knowledgeable and polite technicians
  • Excellent communication and promptness

✗ Areas to Improve

  • Occasional push for subscription services
  • Some reports of high costs for specific repairs
  • Limited availability during peak seasons
Frequently Asked Questions
  • Do they use their own employees?
  • Are they available for emergency repairs?
  • How do they compare to larger HVAC companies?
User Feedback

Technicians are consistently described as respectful of the home.

Customers feel they get a lot of bang for the buck compared to competitors.

The family-owned nature of the business builds strong trust.