3906 Melcer Dr, Suite 301, Rowlett, Texas, 75089
Service Today (formerly Service City) has a very mixed reputation. Many customers praise individual technicians like Everett and Steve for their professionalism and expertise. However, there are numerous complaints about aggressive sales tactics, high pricing, and a lack of follow-through on warranties. While some find them to be a go-to for emergencies, others feel they are overpriced and pushy.
We analyze 75 public reviews for Service Today Heating, Cooling, & Electrical Repair using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if they recommend a full system replacement, as many customers report finding cheaper, simpler solutions elsewhere.
✓ What Works Well
✗ Areas to Improve
Technicians are often the saving grace of the company.
Sales process is frequently described as pushy.
Customers often feel they are being upsold unnecessary services.