Ascension Medical Group Seton Women's Health
1301 W 38th St, Suite 600, Austin, Texas, 78705
Patients frequently commend the doctors for their empathy, knowledge, and ability to make them feel heard during vulnerable times. The clinical staff is often described as stellar and compassionate. Conversely, the administrative experience is widely criticized, with significant issues regarding long hold times, scheduling delays, and confusing billing practices. Many patients feel the office is too corporate and disconnected from individual patient needs.
We analyze 66 public reviews for Ascension Medical Group Seton Women's Health using our data models and filter out spam to highlight only authentic feedback.
Use the online portal for non-urgent questions, but follow up with a phone call if you don't hear back within 48 hours.
✓ What Works Well
- Empathetic and knowledgeable physicians
- Excellent bedside manner
- Effective treatment plans
✗ Areas to Improve
- Extremely long wait times for appointments
- Difficult to reach staff by phone
- Inconsistent and confusing billing
- Why does it take six months to get an appointment?
- How can I get a clear answer about my insurance charges?
- Is there a way to communicate directly with my doctor?
Doctors are amazing, but the office staff makes it hard to get care.
Great medical care, but the administrative side is a total nightmare.
I love my doctor, but I dread calling the office.
- Category Health & Medical
- Neighborhood Old Enfield
- City Austin
- State Texas
- Postcode 78705
- Country United States
