Atrium Medical Primary Care
Health & Medical · Primary Care

Atrium Medical Primary Care

160 E 56th St, 12th floor, New York, New York, 10022

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

Atrium Medical Primary Care is a polarizing practice. Many patients love Dr. Singh and the PA staff, citing thorough, compassionate care and a clean, efficient office. Conversely, a significant number of patients report aggressive sales tactics for concierge services, poor communication regarding provider departures, and rude administrative staff. The practice seems to have shifted from a patient-centered model to one that feels more transactional and profit-driven.

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We analyze 72 public reviews for Atrium Medical Primary Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 35/100
Pro Tip

Be wary of 'concierge' service upsells and clarify all billing policies before your visit.

Televisit options
Online patient portal
Pros & Cons

✓ What Works Well

  • Thorough and knowledgeable doctors
  • Clean and modern facility
  • Easy online booking

✗ Areas to Improve

  • Aggressive sales for concierge services
  • Rude and unhelpful administrative staff
  • Poor communication on provider changes
Frequently Asked Questions
  • Is my doctor still there?
  • Why am I being charged for a follow-up?
  • How do I get my medical records?
User Feedback

Dr. Singh is great, but the office is a mess.

They treat you like a number, not a patient.

Billing is a constant fight.