AT&T Store
1636 N Bechtle Ave, Springfield, Ohio, 45504
This store is a tale of two experiences. Many customers rave about specific staff members like Nick and Jacob, who go above and beyond to solve complex issues. Conversely, others report feeling pressured into unwanted upgrades or dealing with deceptive sales practices. It seems like a great place if you get the right person, but be wary of aggressive upselling.
We analyze 79 public reviews for AT&T Store using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written breakdown of costs before signing any upgrade agreements.
✓ What Works Well
- Knowledgeable staff
- Helpful with complex account issues
- Friendly service
✗ Areas to Improve
- Aggressive upselling
- Long wait times
- Deceptive billing practices
- Can they fix my billing issue?
- Are the upgrades really free?
- How long is the wait?
Nick is spot on with customer care.
Watch out for hidden fees on your bill.
Great service if you avoid the pushy sales tactics.
- Category Professional Services
- Neighborhood Springfield
- City Springfield
- State Ohio
- Postcode 45504
- Country United States
