Automobile · Auto Repair
Auto Matters
570 Station Ave, Bensalem, Pennsylvania, 19020
Google Maps
Updated: 19 May 2026
Authenticity Score: 60/100
About
Auto Matters is a polarizing shop. Many long-term customers swear by them, praising their honesty and fair pricing. However, there is a significant number of negative reviews alleging scams, unnecessary upselling, and poor communication. It seems like a shop where your experience might depend heavily on who you deal with.
Our Review Process
20
Most Relevant
17
Newest
20
Highest rating
18
Lowest rating
We analyze 75 public reviews for Auto Matters using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
50/100
Transparency
45/100
Pro Tip
Be very cautious with Groupon deals and always ask for photos of any 'failed' parts.
Polarizing
Inconsistent
Pros & Cons
✓ What Works Well
- Fair pricing
- Knowledgeable owner
- Quick service for some
✗ Areas to Improve
- Allegations of upselling
- Poor communication
- Inconsistent service
Frequently Asked Questions
- Is the Groupon deal worth it?
- Why did my car fail inspection?
- Are they honest?
User Feedback
Some feel scammed.
Others have been going for years.
Communication is a major issue.
Quick Info
- Category Automobile
- Neighborhood Bensalem
- City Bensalem
- State Pennsylvania
- Postcode 19020
- Country United States
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