Autohaus of Peoria
2322 W Van Winkle Way, Peoria, Illinois, 61615
The sales experience at this dealership is often described as excellent, with many customers praising specific sales staff for their professionalism and low-pressure approach. Conversely, the service department is a major point of contention, with numerous reports of poor communication, long delays, and unresolved issues. While sales are a strong suit, service reliability is a significant concern for many.
We analyze 76 public reviews for Autohaus of Peoria using our data models and filter out spam to highlight only authentic feedback.
If you buy here, consider using an independent shop for routine maintenance to avoid service department headaches.
✓ What Works Well
- Professional and friendly sales staff
- Smooth buying process
- Good selection of vehicles
✗ Areas to Improve
- Poor service department communication
- Long wait times for repairs
- Inconsistent diagnostic accuracy
- Is the service department reliable?
- Are there hidden fees?
- Do they offer loaner vehicles?
Sales team is top-notch.
Service department is a nightmare.
Great experience buying, terrible experience servicing.
- Category Automobile
- City Peoria
- State Illinois
- Postcode 61615
- Country United States
