Mike Miller KIA
2007 W Pioneer Pkwy, Peoria, Illinois, 61615
Customers generally have a positive experience with the sales team, often highlighting the professionalism and helpfulness of specific staff members. The dealership is praised for its hospitality and smooth buying process. However, there are notable complaints regarding the service department, including issues with diagnostic accuracy and communication, which can detract from the overall experience.
We analyze 76 public reviews for Mike Miller KIA using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion on major repairs if you have doubts about the initial diagnosis.
✓ What Works Well
- Professional and helpful sales team
- Smooth buying process
- Good hospitality
✗ Areas to Improve
- Inconsistent service department communication
- Diagnostic accuracy concerns
- Occasional unprofessionalism
- Is the service department reliable?
- Do they offer loaner vehicles?
- Are they transparent about repairs?
Sales team is great, service is hit or miss.
Very welcoming and professional.
Service department needs better communication.
- Category Automobile
- City Peoria
- State Illinois
- Postcode 61615
- Country United States
