Automobile · Auto Parts Store

AutoZone Auto Parts

1211 US-70, New Bern, North Carolina, 28560

Google Maps Updated: 19 May 2026
Authenticity Score: 81/100
About

AutoZone on US-70 is generally well-regarded for its helpful and professional staff, with many customers praising employees like Tyler and Mr. Ed for their excellent service. The store is clean, organized, and well-stocked. While there are occasional reports of rude service or incorrect parts, the majority of customers have a positive experience and appreciate the expert advice and willingness to help with minor repairs.

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We analyze 71 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

They are often willing to help with minor installations if you ask nicely.

Battery Install
Code Scanning
Pros & Cons

✓ What Works Well

  • Helpful and professional staff
  • Clean and organized store
  • Willing to assist with minor repairs

✗ Areas to Improve

  • Occasional reports of rude service
  • Inconsistent part accuracy
Frequently Asked Questions
  • Do they install batteries?
  • Can they check engine codes?
  • Do they recycle motor oil?
User Feedback

Great service, very helpful.

Staff is knowledgeable and friendly.

Reliable for most auto parts.