AutoZone Auto Parts
Automobile · Auto Parts Store

AutoZone Auto Parts

2144 Jacksboro Pike, LaFollette, Tennessee, 37766

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This AutoZone is a mixed bag. Many customers rave about the helpfulness of specific employees like Brennan, who go above and beyond. However, there are frequent complaints about long wait times, rude staff, and incorrect parts being sold. It seems to be a good spot if you get the right person, but consistency is a major issue. It's a decent option for quick parts, but double-check everything.

Our Review Process
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Newest
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Highest rating
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We analyze 70 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 62/100
Transparency 60/100
Pro Tip

Ask for Brennan if you need help with a battery install; he's the best there.

Staff Knowledge: Variable
Wait Times: Long
Pros & Cons

✓ What Works Well

  • Helpful staff (when you find the right one)
  • Good availability of parts
  • Willingness to help with battery installs

✗ Areas to Improve

  • Long wait times at the counter
  • Inconsistent staff knowledge
  • Reports of rude customer service
Frequently Asked Questions
  • Do they install batteries for free?
  • How long does it take to get a part ordered?
  • Are they better than the local competition?
User Feedback

Brennan is a legend, he saved my day.

Wait times are way too long.

Double-check your parts before you leave.