Enterprise Rent-A-Car
Travel & Tourism · Car Rental

Enterprise Rent-A-Car

1110 Jacksboro Pike, Ste 1, LaFollette, Tennessee, 37766

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This Enterprise location is highly polarizing. When things go right, customers praise the helpful staff and smooth process. However, there are frequent, serious complaints about vehicle availability, cleanliness, and aggressive billing practices. It seems like a location that struggles with high demand and inconsistent management.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Enterprise Rent-A-Car using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Reliability 50/100
Speed 55/100
Pro Tip

Always do a thorough walk-around and document every scratch before you leave the lot.

Key drop-off available
Local shuttle service
Pros & Cons

✓ What Works Well

  • Helpful staff when things go right
  • Convenient location
  • Some newer vehicle models

✗ Areas to Improve

  • Frequent vehicle availability issues
  • Concerns about cleanliness
  • Aggressive or confusing billing practices
Frequently Asked Questions
  • Do they actually have the car I reserved?
  • Are there hidden fees?
  • Is the car clean?
User Feedback

Great service when they have cars.

Billing was a nightmare.

Check the car thoroughly before leaving.