Automobile · Auto Parts Store

AutoZone Auto Parts

1503 W Nat'l Rd, Richmond, Indiana, 47374

Google Maps Updated: 19 May 2026
Authenticity Score: 88/100
About

This location is highly regarded for its helpful and friendly staff who often assist with installations like batteries and wipers. Customers appreciate the quick service and knowledgeable team, though some have had negative experiences with specific employees or incorrect parts. It is a popular spot for locals needing quick automotive help.

Our Review Process
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Most Relevant
11
Newest
20
Highest rating
7
Lowest rating

We analyze 58 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 75/100
Pro Tip

Ask for specific staff members who are known for being helpful with installations.

Installation assistance
Strong rewards program
Pros & Cons

✓ What Works Well

  • Excellent customer service
  • Helpful with installations
  • Knowledgeable team

✗ Areas to Improve

  • Occasional rude staff
  • System limitations
  • Inconsistent part accuracy
Frequently Asked Questions
  • Can you help me install this battery?
  • Do you have this part in stock?
  • Can you test my alternator?
User Feedback

Staff goes above and beyond

Great for quick fixes

Some staff members are unhelpful