AutoZone Auto Parts
1170 Phoenix St, South Haven, Michigan, 49090
AutoZone in South Haven is a mixed bag. Many customers have had excellent experiences with specific staff members who go above and beyond to help with minor repairs. However, there are frequent complaints about incorrect parts, long wait times, and poor customer service from other employees. It is a convenient option, but quality of service can vary significantly.
We analyze 78 public reviews for AutoZone Auto Parts using our data models and filter out spam to highlight only authentic feedback.
If you need help with a minor installation, ask for a staff member who is known for being helpful.
✓ What Works Well
- Helpful and knowledgeable staff (some)
- Convenient location
- Good for minor DIY help
✗ Areas to Improve
- Inconsistent customer service
- Reports of incorrect parts
- Long wait times
- Do you test batteries for free?
- Can you help me install a bulb?
- Do you have this part in stock?
Rich is the best, very helpful.
Staff was rude and didn't know anything.
Great service, in and out quickly.
- Category Automobile
- City South Haven
- State Michigan
- Postcode 49090
- Country United States
