Automobile · Chevrolet GMC Dealership

Baker Chevrolet GMC South Haven

10159 M-140, South Haven, Michigan, 49090

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Baker Chevrolet GMC is highly regarded for its friendly, professional sales team and commitment to customer satisfaction. Many customers praise the dealership for its transparency and willingness to go the extra mile. However, there are some significant complaints regarding the service department's communication, long wait times, and occasional negligence, which can detract from the overall experience.

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We analyze 77 public reviews for Baker Chevrolet GMC South Haven using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 72/100
Pro Tip

If you are having service done, ensure you get all estimates and agreements in writing.

New/Used sales
Full service department
Pros & Cons

✓ What Works Well

  • Friendly and professional sales team
  • Commitment to customer satisfaction
  • Transparent sales process

✗ Areas to Improve

  • Inconsistent service department communication
  • Long wait times for service
  • Reports of negligence in service
Frequently Asked Questions
  • Do you offer loaner vehicles?
  • Is an appointment required for service?
  • Do you stand behind your used vehicles?
User Feedback

Best car buying experience ever.

Service department is a joke.

They treat you like family.