Baker Chevrolet of Cadillac
1701 N Mitchell St, Cadillac, Michigan, 49601
Baker Chevrolet of Cadillac has a split reputation. Many customers have had excellent experiences with the sales team, describing them as professional, helpful, and easy to work with. Conversely, the service and body shop departments have faced significant criticism regarding communication, repair quality, and long wait times. It seems to be a dealership where the sales experience is often better than the service experience.
We analyze 76 public reviews for Baker Chevrolet of Cadillac using our data models and filter out spam to highlight only authentic feedback.
If you are getting service done, ask for clear, written updates and don't hesitate to ask for a manager if communication breaks down.
✓ What Works Well
- Professional and helpful sales staff
- Smooth and easy purchasing process
- Good communication during sales
✗ Areas to Improve
- Poor communication in the service department
- Reports of unresolved mechanical issues
- Long wait times for service appointments
- Is the service department reliable for major repairs?
- Do they offer loaner cars?
- How is the communication during vehicle repairs?
Sales team was great, but service needs improvement.
Had a fantastic experience buying my truck.
Service department was difficult to deal with regarding my repair.
- Category Automobile
- City Cadillac
- State Michigan
- Postcode 49601
- Country United States
