Car City
1423 N Mitchell St, Cadillac, Michigan, 49601
Car City is a polarizing spot. Many customers praise the staff for being helpful and getting them into a vehicle quickly, especially when they are in a tough spot. However, a significant number of reviewers report serious mechanical issues shortly after purchase, feeling like they were sold lemons. Communication after the sale is a major pain point for those with broken vehicles. It is a hit-or-miss experience depending on who you talk to.
We analyze 74 public reviews for Car City using our data models and filter out spam to highlight only authentic feedback.
Always get an independent mechanic to inspect the vehicle before signing, as post-sale support is reportedly very limited.
✓ What Works Well
- Friendly and helpful sales staff
- Fast and easy approval process
- Willing to work with difficult credit situations
✗ Areas to Improve
- Frequent reports of major mechanical failures shortly after purchase
- Poor post-sale support and communication
- High interest rates and perceived overpricing
- Do they offer warranties on used cars?
- Can I trade in a vehicle that has mechanical issues?
- Is the financing process transparent?
Sales team is spot on and very welcoming.
The car broke down within two months, and they refused to help.
They really helped me rebuild after a tough time.
- Category Automobile
- City Cadillac
- State Michigan
- Postcode 49601
- Country United States
